How to find us

Our location

7-11 Coppermill Lane,
E17 7HA.

Public open hours

9.30am – 6.00pm Tuesday to Friday
10.00am – 2.00pm Saturday/Sunday
Closed Bank Holidays.

Getting here

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Plan your journey on Transport for London Journey Planner

The Mill Community Centre is accessible for walkers and cyclists from Coppermill Lane.

  • The footpath on Coppermill Lane is flat and well-surfaced for its entire length.
  • From St James’s Street Station, the Centre is approximately a 3 minute walk.
  • Cycles can be parked at public cycle parking bays outside the front entrance.
  • A limited number of buggies and pushchairs can be parked inside The Mill on the ground floor outside the Children’s Room by the Honesty Library.
  • Car and motorcycle users can park in the nearby car park, St James Street, Walthamstow E17.
  • On-street parking in the surrounding area is not available without a parking permit need for 8.00-6.30pm Monday to Saturday.
  • Limited parking permits can be obtained from the Front Desk for £1.00 an hour donation.

Parking for Blue Badge holders is available outside The Mill. The closest marked bay is three metres from the front door and is accessible step-free. The parking bay is marked with the icon and with Disabled.

The Mill accessibility information

We try to make our events as accessible as possible for as many people to attend as possible. Please see below for specific information regarding certain accessibility factors for this venue. If you have questions, please get in touch.

General information

  • Gender-neutral bathroom is provided. This is a single-stall, with sanitary bin and is wheelchair and baby-friendly accessible.
  • Carers are welcome at all of our events.
  • Assistance animals are welcome, and drinking water is available.
  • Our building is generally well heated. If you have arrived just as the building is opened, it may take 10-15 minutes to heat up. We do not have air conditioning for hot summer days and rely on doors through to the garden and front entrance to ventilate the ground floor.

Information for people with physical disabilities

  • Our front door is on flat surface, and the doorbell is at a height suitable for wheelchair users. It is not power assisted and is slightly heavy. This can be of particular difficulty for wheelchair users, and anyone with limited upper body strength. Please ring our doorbell and someone will come assist.
  • Our ground floor is on one level and is flat and suitable for most wheelchairs and other mobility aids. All our public areas are step-free and accessible to wheelchair users. All doors are standard office doors, wide enough for wheelchair users.
  • We have an accessible bathroom at the back of the building.
  • We do not have a mobility charger nor access to charging your mobility scooter using your own charger.
  • Sofas and chairs are available throughout the ground floor but are not well padded and could become uncomfortable over a long period of use.

Information for deaf, hard-of-hearing, and sound-sensitive people

  • We do not currently have an induction loop system.
  • We regretfully do not have the resources for sign language interpreters at our events.
  • Where at all possible, closed captioning (subtitles) will be used on all video presentations used but it is the responsibility of the event organisers to offer this service.
  • We’re a community space so The Mill can sometimes be loud. We recommend that visitors who need hearing protection in social situations due to sound sensitivity provide their own ear defenders.
  • Assistance animals are welcome, and drinking water is available.
  • Information for blind, partially-sighted, and photosensitive people.
  • We use flicker-free fluorescent lighting throughout The Mill. Our community area has curtains to reduce sunlight and streetlight glare. Our Garden Room has blinds to reduce sunlight glare.
  • Assistance animals are welcome and drinking water is available.
  • Large print versions of resources are not available.
  • Audio CD, DAISY CD, MP3 audio, Braille and tactile diagram versions of resources are generally not available.

Information for autistic, anxious and Neurodiverse people

  • Assistance animals are welcome, and drinking water is available.
  • We welcome people with anxiety to come along to all of our events early if they want to talk to an individual contact person before coming along into a group. Please get in touch directly with the event organiser if you would like to meet someone one-to-one in advance, or turn up early by up to 30 minutes for an easier entry to events.
  • Information for people with severe allergies or who are immunocompromised.
  • We welcome the use of safety / particulate masks for those that wish/need to use them.
  • Only assistance animals are allowed in The Mill although dogs on leads are allowed to be on carpet area nearest the Front Entrance only.

First Aid

  • A First Aid kit is available in the kitchen, prominently displayed on the wall in a green fabric bag.
  • In a health emergency, you should call 999 from the Front Desk phone or from a mobile phone. Our address is 7-11 Coppermill Lane, E17 7HA.
  • Read our Health and Safety Policy.

Food and dietary information

  • We provide tea, coffee, fresh water, soft drinks and occasionally snacks that are donated by the general public. These donations can include vegan and gluten-, soy-, nut- and dairy-free snacks but are not prohibitive to this selection only. It is not the responsibility of The Mill to approve the donation dietary specifications.
  • We can request our staff, volunteers and visitors to not open or eat food containing allergens (nuts, etc) if they will affect your health. Please let a volunteer know and we’ll ensure this is put in place for you.
  • You’re welcome to bring your own hot or cold food and drink.
  • Alcohol, tobacco and unlawful drugs are not permitted to be used at The Mill. You’re welcome to bring your own prescription medication. A smoking area is available in the Garden area outside at the rear of the building.
  • If you have worries or concerns about attending, or about someone you know attending, please get in touch.